Services
Services: Consultancy, Cyber Security, Data Warehousing and Remote IT Support
Within Zanshuri we offer many decades of high level computing experience. Our technical personnel are well versed in the art of maintaining disparate systems in order to allow you to concentrate on running your business or entity.
We offer help with IT software and hardware problems as well as a consultancy service to assist you in project and risk management, cyber security, offsite backup and data recovery.
Our popular onsite or remote IT support offering is available 24 hours a day, 7 days a week. With this facility we are able to support you, your staff or your organisation with their computer related issues, irrespective of whether they are in the office, at home or on the other side of the world. All you need is a working internet connection and we can do the rest.
We offer a responsive telephone service open during UK office hours Monday to Friday from 8 am to 6 pm. During these hours, you will always be greeted by another person and not a recorded message. Our online support is available around the clock.
Once we have your details, an operative will be in touch to establish a plan of action with a view to resolving the problem within an industry leading 48 hours*.
Consulting
The high standard of engineering demonstrated in our products extends to our support services. We are happy to consult on anti-virus solutions, multiple OS issues and mobile computing devices, e.g tablets and smartphones also. Our engineering capability is also demonstrated in our excellent UK-based Data Storage facility, which offers you reliable, high-performance data archiving and instantaneous backup.
Software Services
Software services include and are not limited to: Web design (including online forms, opt-in facilities, e-commerce and back-end database support) Windows, Mac OS, Linux and Unix (all versions) fault finding, password recovery, malware removal and cyber security solution implementation.
Hardware Services
Hardware services include and are not limited to: laptop, desktop and server system maintenance (Dell, HP, Lenovo, Apple, Samsung, Toshiba etc), datacenter support, intervention, Pen-testing, router configuration, wireless connectivity and network wiring, fault finding, password recovery, data management consultancy, fault resolution and disaster mitigation.
Bespoke
We provide bespoke systems in addition to our standard range. Please get in touch for details.
In the first instance, please contact us by telephone during UK office hours on
0333 20 20 451, otherwise email us instead: support@zanshuri.com
Delta
Iota
This impressively tiny, near silent almost invisible computer system plugs into any HDMI equipped display (TV, monitor, projector etc) allowing you to deploy a full Windows or Linux desktop with minimal hassle…
Gamma Server
Tau Max
*72 hour target may be extended should factors beyond our control occur, e.g environmental or geographical difficulties, a requirement to secure parts for a hardware repair, any other unforseen development or an act of God.